Hotline for Israel/Palestine

A texting hotline promoting education for peace

Text 617-313-2125

Mission Statement

The Hotline for Israel/Palestine is an educational initiative dedicated to transparent, multi-partisan, and dialogue-focused engagement with the Israeli-Palestinian conflict. We believe that lack of information and preconceived notions are barriers to nuanced conversations — barriers that can lead to hate on all sides — and that education and dialogue are the best ways to counter that hate. However, it’s often hard to know where to start.

Through our texting hotline service and educational resources, we teach people how to educate themselves by answering questions, providing resources from many perspectives, and helping people develop their own informed and nuanced positions.

Our goal is twofold: to equip users with information, and to expose users to a range of existing beliefs.

To accomplish this goal, our volunteers are trained to respond to questions not by sharing their own opinion, but by providing resources from different perspectives to help the user understand the range of viewpoints on any given topic.

Depending on the question, volunteers may bring different sources. If the question is more historical or fact-based, volunteers will draw upon a range of sources to provide the most accurate information possible, usually sending news or governmental reports, or even white papers. If the question is more about beliefs, volunteers may send a few op-eds or social media threads to give the user a sense of what is out there, but that does not mean the volunteer is endorsing those views, implicitly claiming that they are factually correct, or equating the morality of different narratives.

To see our approach in action, explore the below FAQs

last updated 11/20/2023

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617-313-2125

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